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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mwibelecha Nyantemba

Mwibelecha Nyantemba

July 31, 2026

5  out of  5
rating by Mwibelecha Nyantemba
"Amber is the best , she provided to me the best insurance monthly premium for my two truck."
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James Carder

July 30, 2026

5  out of  5
rating by James Carder
"These people are Top notch I'm glad I made the right choice by choosing State Farm for all my Insurance needs"
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Kim Erickson

July 30, 2026

5  out of  5
rating by Kim Erickson
"Decided to get a quote from State Farm my bill was cut in half and my policy is better! Everyone is very nice and knowledgeable."
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Kay Leslie

July 29, 2026

5  out of  5
rating by Kay Leslie
"Great customer service with an affordable rate. Thanks Brittany"
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Steve Batson

July 28, 2026

5  out of  5
rating by Steve Batson
"Jennifer gave me a call and helped me get back with State Farm and Ben Forney! She answered all my questions and went above and beyond to get us the insurance we were needing! I would recommend Jennifer to help anyone looking for insurance for home and auto! Thanks Jennifer!"
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Aaron Anderson

July 27, 2026

5  out of  5
rating by Aaron Anderson
"The changeover was easy and smooth. Brittany was very helpful"
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Lindsey Bragg

July 23, 2026

5  out of  5
rating by Lindsey Bragg
"So happy with my experience! He helped me switch from progressive and my payments went down half with even more coverage."
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Roger Carlson

July 21, 2026

5  out of  5
rating by Roger Carlson
"Good service, answered all my questions, Good rates and friendly staff"
We responded:
"Hi Roger, thank you for your review and feedback! I am glad that my staff and I were able to help you out and give you the information you needed. Please give us a call with any questions! - Ben"
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Megan Williams

July 20, 2026

5  out of  5
rating by Megan Williams
"I worked with Brittany Shiplett through this office and she was so easy to work with. She was great and a easy to communicate with."
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Starla LaFollette

July 16, 2026

5  out of  5
rating by Starla LaFollette
"Very informative and helpful. Kaedin made sure my questions were answered every step of the way. I was able to save money for both home and auto insurance!"
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J Lyn

July 14, 2026

5  out of  5
rating by J Lyn
"I was shopping around with rates because I was having issues with my Shelter Insurance that I had had for over 15 years and Ben popped up. He messaged me and got me set up with Brittany and she has been absolutely amazing. She was able to cut my rates almost in half!"
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Clarence Snyder

July 13, 2026

5  out of  5
rating by Clarence Snyder
"I received very timely & professional service to get a new auto insurance policy with Statefarm In Co. I appreciate the savings & thanks so much to Agent Brittany.!! I’am now a satisfied customer.!!"
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James Palmeno

July 6, 2026

5  out of  5
rating by James Palmeno
"Great service"
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Tatiana Marie

June 30, 2026

5  out of  5
rating by Tatiana Marie
"Quick easy and affordable! I also enjoy being able to text my agent the fact the responses are quick is a huge bonus! I’ve enjoyed working with Brittany and Bert l very grateful for her services."
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GMY Yelm

June 26, 2026

5  out of  5
rating by GMY Yelm
"The transition was seamless, effortless, and utterly uncomplicated. The switch was nerve-wracking, but I was met with warm smiles, kind words, and unwavering confidence. They assured me that everything would be fine. They answered all my questions, even when I asked them a thousand and one times. I felt valued as a customer and that my needs were met promptly and efficiently. This was an exceptional experience, far surpassing my expectations. They not only helped me save a significant amount of money but also provided excellent service. Thank you to all the staff!!!!"
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Edmond Cole

June 26, 2026

5  out of  5
rating by Edmond Cole
"The agent was helpful in bringing in my auto insurance down."
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Isabel Garcia

June 23, 2026

5  out of  5
rating by Isabel Garcia
"First time getting renters insurance. I requested a quote over the weekend, come Monday as I was going to call them they beat me to it and called me and it was so smooth. Brittney was very nice and answered any questions I had. No hassle or pressure on getting renters insurance or any extras. Very reasonable price. I will be sure to add an auto policy. If you need insurance go to State Farm they definitely got you covered. 😉"
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Theresa Lundeen

June 18, 2026

5  out of  5
rating by Theresa Lundeen
"I was very pleased with the whole process of getting a quote and how the process was conducted. I spoke with Amber & she was very pleasant and helped me out tremendously! Thank you!"
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Ronald Chambers

June 16, 2026

5  out of  5
rating by Ronald Chambers
"Jennifer did a great job in approaching me, answering my questions, following up in a timely manner, and helping me get to a good rate. I would highly recommend her and the Ben Forney office, whose staff provided excellent service."
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Ryan Egley

June 16, 2026

5  out of  5
rating by Ryan Egley
"Very good. Very quick. I had to adjust the date of start multiple times and was very easy to work with on that! Amber was a great help!"
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Redeem Products International, Inc.

June 15, 2026

5  out of  5
rating by Redeem Products International, Inc.
"My experience was effective with knowledge and quality customer service. I was glad I was offered a bundle deal both car and rental insurance. Thank you"
Profile photo of Yevonne Batey

Yevonne Batey

June 12, 2026

5  out of  5
rating by Yevonne Batey
"They have wonderful, generous, and helpful Well, spoken agents that are willing to help get you to the right insurance that it's suitable for you. They get you to the lowest rate of insurance you need to. Ask for Brittany cause she is very brilliant, and she will help you get to what you need to.I'm very grateful for her.Thank you!"
Profile photo of Cathy Nelson

Cathy Nelson

April 30, 2026

5  out of  5
rating by Cathy Nelson
"Replied quickly with information. Cheapest rate. Very friendly and easy to work with. Appreciate their patience with me in getting everything set up."
Profile photo of Amy Chamberlin

Amy Chamberlin

April 28, 2026

5  out of  5
rating by Amy Chamberlin
"I had a great experience working with Jack! He took the time to walk me through my current auto and home insurance policies and found ways to improve my coverage while actually saving me money. What stood out most was how clear and straightforward he was—no pressure, just honest guidance on what made the most sense for my situation.

It’s not often you find someone who can both lower your costs and make you feel more confident about your coverage, but Jack did exactly that. I’d definitely recommend reaching out to him if you’re looking to review your insurance or see if you can save."
Profile photo of Neringa Skripkauskaite

Neringa Skripkauskaite

April 28, 2026

5  out of  5
rating by Neringa Skripkauskaite
"I'm very satisfied speaking with Jennifer. She answered all my questions and provided the best price and coverage for my needs. This is why I decided to discontinue my old insurance after 8 years- their agents made no effort to lower the liability cost for my lightly used vehicle."